Support for Comet Cache is provided by WP Sharks™ — for Comet Cache Pro customers. Our customer support representatives are available Monday through Friday, excluding all major holidays. Or, you can browse our knowledge base, FAQs, and discuss problems/solutions with others in our public community forum.

Note: Your access to support expired: [renew]



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How to Report Bugs

First, please read over: Testing in a Clean Installation

If problems persist, even in a default theme for WordPress, and no other plugins are active, we are happy to help; please open a new bug report at GitHub. Otherwise, if you're integrating Comet Cache into a larger set of themes/plugins, we ask that you seek assistance from an experienced WordPress developer — one who can do a full review of your site and make recommendations.


Renewal Fee for Continued Access to Support

When you purchase Comet Cache Pro, you receive lifetime software updates. You may continue to use Comet Cache Pro for as long as you wish.