Terms & Conditions
This site is a part of the WP Sharks™ Network.
Please see: WP Sharks™ Terms & Conditions
NOTE: All content by WP Sharks™; including, but not limited to: concepts, scripts, layouts, images, videos, manuals & other documentation; is the property of WP Sharks. Content from this site (and from other sites in our network) shall not be used or exploited for commercial or non-commercial purposes, without the prior written consent of WP Sharks.
Single-Site vs. Unlimited-Site License
Single-Site License: This provides support for one instance of Comet Cache Pro. Perfect for site owners with one domain name. Loaded with all Pro features at an affordable rate. It's a popular choice for many.
Multisite Networks: Please note that if you run a WordPress® Multisite Network with Comet Cache Pro active on multiple child blogs or sub-sites within your Network (regardless of whether you use sub-domains or sub-directories), this will always require our Unlimited-Site License. This is because Comet Cache Pro runs as a separate instance on each child blog or sub-site in the Network. To clarify, a Single-Site License does NOT provide support for multiple child blogs or sub-sites, even if they do run within a single Multisite Network installation of WordPress®. A Single-Site License is valid for one instance only.
3-Site License: This provides support for three (3) instances of Comet Cache Pro. Perfect for site owners with up to three domain names. Loaded with all Pro features at an affordable rate. It's our most popular choice.
Unlimited-Site License: This provides support for an unlimited number of Comet Cache Pro instances. Perfect for site owners with multiple domain names, and/or those who operate a WordPress® Multisite Network installation. Each of your Comet Cache Pro instances must be installed/activated on domains that you own & operate; e.g. you cannot buy an Unlimited-Site License and use it on client sites that you do not own. (To cover this scenario, see the developer section below.)
We're committed to building the best software out there and we stand by our work. If Comet Cache Pro does not perform as advertised, we will refund your money within 14 days from the date of purchase. Absolutely no refunds will be given after 14 days from the original purchase. Once we issue a refund, your account will be downgraded and you will no longer have access to Comet Cache Pro.
If Comet Cache Pro does not make your website faster, or if you have an issue with Comet Cache Pro that we cannot resolve, we will refund your money within 14 days from the date of purchase.
To receive a refund for a technical issue, you should contact us with before/after comparison reports using Pingdom Tools to demonstrate that Comet Cache Pro did not make your website faster. All refunds require that you open a support ticket.
Refunds do not apply to any renewal fees for ongoing access to support.
Purchasing Comet Cache Pro indicates that you agree to the terms of the Refund Policy.
Support for Comet Cache™ is provided by WP Sharks™. See: WP Sharks™ Support Policy. Our customer support representatives are available Monday through Friday, excluding all major holidays. Or, you can discuss problems/solutions with others in our public community forum.
Renewal Fee for Continued Access to Support
When you purchase Comet Cache Pro, you receive lifetime software updates and 3 years of support. After three years, you may continue to use Comet Cache Pro for as long as you wish. However, if you need ongoing support, a small renewal fee of $9/year for a Single-Site or 3-Site license, or $29/year for an Unlimited-Site license is required. Please check your "My Account" page for details regarding the renewal of your account.
Note: You may choose to renew, or not. Renewals do not occur automatically.