Requesting a Refund
We're committed to building the best software out there and we stand by our work. If Comet Cache Pro does not perform as advertised, we will refund your money within 14 days from the date of purchase. Absolutely no refunds will be given after 14 days from the original purchase. Once we issue a refund, your account will be downgraded and you will no longer have access to Comet Cache Pro.
If Comet Cache Pro does not make your website faster, or if you have an issue with Comet Cache Pro that we cannot resolve, we will refund your money within 14 days from the date of purchase.
To receive a refund for a technical issue, you should contact us with before/after comparison reports using Pingdom Tools to demonstrate that Comet Cache Pro did not make your website faster. All refunds require that you open a support ticket.
Refunds do not apply to any renewal fees for ongoing access to support.
Purchasing Comet Cache Pro indicates that you agree to the terms of the Refund Policy.